You'll have short activities, quick questions and salon scenarios along the way.
Choose a unit to begin ↓
UNIT 1 • UV10477
🧼 Health & Safety
Learn how to keep yourself, your clients and the salon safe.
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UNIT 2 • UV20453
💬 Client Care & Communication
Learn how to communicate professionally and look after your clients.
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Lesson 1 — Professional Communication
Lesson 2 — Consultation Skills
Lesson 3 — Advice & Recommendations
Lesson 4 — Confidentiality & Personal Space
Lesson 5 — Feedback & Complaints
UNIT 3 • UV10416
💅 Basic Manicure
Learn how to prepare, consult and carry out a basic manicure.
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Lesson 1 — Prepare Yourself, Client & Work Area
Lesson 2 — Consultation & Nail Analysis
Lesson 3 — Contra-indications & Contra-actions
Lesson 4 — Nail Shapes & Nail Structure
Lesson 5 — Products, Tools & Equipment
Lesson 6 — Basic Manicure Procedure
Lesson 7 — Finishes & Aftercare
UNIT 4 • UV10417
🦶 Basic Pedicure
Learn how to prepare and carry out a basic pedicure.
View lessons
Lesson 1 — Prepare for Pedicure
Lesson 2 — Foot & Nail Analysis
Lesson 3 — Contra-indications & Contra-actions
Lesson 4 — Products, Tools & Equipment
Lesson 5 — Basic Pedicure Procedure
Lesson 6 — Finishes & Aftercare
Important
Online activities support your learning and portfolio evidence. Your tutor/assessor will separately assess the practical and other assessment requirements of your qualification.
UV10477 • LESSON 1
⚠️ Hazards & Risks
Spot it. Think about it. Make it safer.
What will you learn?
⭐ What a hazard is
⭐ What a risk is
⭐ Common salon hazards
⭐ How to carry out a simple risk check
Hazard or risk?
HAZARD = something with the potential to cause harm.
RISK = the likelihood of the hazard causing harm.
Salon examples
💧 Wet floor → someone could slip.
🔌 Trailing cable → someone could trip.
🧴 Leaking or damaged chemical container → possible exposure.
🧼 Dirty equipment → possible cross-infection or cross-contamination.
⚠️ Broken or faulty equipment → possible injury.
🚪 Blocked walkway or exit → people may not be able to move safely.
Quick Check 1
A wet floor is...
Quick Check 2
What is a risk?
🔎 Simple risk analysis
1. Identify the hazard.
2. Think about who or what is at risk.
3. Consider the level of risk.
4. Decide what can be done to prevent or reduce harm.
5. Record findings where required and review them regularly.
🧴 Salon Scenario
You notice a product has leaked onto the floor just before your client arrives. What should you do?
🕵️ Salon Safety Detective
Look around your salon and identify 3 possible hazards.
For each one think:
Hazard → Who could be harmed? → Risk → What action is needed?
Lesson 1 complete 🌟
Keep this knowledge in mind. It will help you answer your UV10477 evidence questions later.
UV10477 • LESSON 2
🧼 Keep It Clean!
Safe and hygienic salon working.
Why does hygiene matter?
A salon should be clean, tidy and safe. Good hygiene helps reduce the risk of cross-infection and cross-contamination between clients.
Good salon practice
🧼 Clean, sterilise or disinfect tools and equipment as appropriate.
🧽 Keep work surfaces clean.
👐 Maintain good personal hygiene.
🧺 Use clean towels for every client.
🗑️ Place dirty towels in a covered container and wash them regularly.
🚫 Do not eat, drink or smoke in treatment areas.
🚶 Keep walkways and work areas clear.
💧 Deal with spillages and slippery surfaces.
Quick Check
Your client has finished their treatment. What should happen to the used towel?
🔎 Spot the problems
A nail station has used towels on the floor, dirty tools on the desk, an open product bottle and a drink next to the equipment.
How many hygiene or safety problems can you identify?
💅 Practical challenge
Prepare a nail workstation ready for a client.
Check that it is clean, tidy, hygienic, safely arranged and free from obvious hazards.
Your tutor may ask you to explain why you have prepared it that way.
UV10477 • LESSON 3
🧴 Chemicals, PPE & Safe Working
COSHH and chemicals
COSHH is about controlling substances that could be hazardous to health.
✓ Store products safely.
✓ Follow manufacturers' instructions.
✓ Replace lids after use.
✓ Use suitable ventilation where vapours or dust may be present.
✓ Avoid unnecessary over-exposure to chemicals.
✓ Dispose of products and waste appropriately.
🧤 PPE
Personal protective equipment may be needed depending on the task and risk. The VTCT unit content includes gloves and aprons and advises avoiding latex and powdered gloves.
🔌 Electrical safety
Visually check equipment.
Do not use obviously damaged or faulty equipment.
Avoid trailing wires.
Follow salon procedures for electrical safety and testing.
📦 Manual handling
Move stock and equipment safely. Think about lifting, carrying, working height and how you position your body.
Quick Check
You finish using a salon chemical. What should you do?
📚 Health & safety rules
Salon health and safety is supported by different laws and regulations. For this unit you need an understanding of the main provisions relevant to salon work.
Health and Safety at Work — duties around keeping people safe at work.
COSHH — controlling substances hazardous to health.
PPE requirements — suitable protective equipment where needed.
Electricity at Work — electrical safety.
Manual Handling — safer lifting and moving.
Reporting requirements — certain injuries, diseases and dangerous occurrences need appropriate recording/reporting.
The VTCT unit also references employer liability, occupiers' liability, data protection, local by-laws, salon rules and codes of conduct.
👩💼 Employer responsibilities
Employers have responsibilities for maintaining a safe salon. The unit content includes appropriate liability insurance, displaying health and safety/fire information, providing training, keeping accurate records, monitoring safety and consulting appropriate experts where necessary.
Salon Scenario
You notice the cable on an electrical item looks damaged. What should you do?
UV10477 • LESSON 4
🔥 Fire, First Aid & Emergencies
Know your salon
You need to know where important safety equipment and information are located.
🔥 Fire-fighting equipment
🩹 First-aid equipment
📕 Accident report book
🚪 Emergency exits and evacuation route
📍 Assembly point
👤 Relevant nominated safety/first-aid personnel
🔥 If there is a fire
Follow your salon's fire and evacuation procedure. Learners should know the route out, assembly point and relevant salon procedures.
🩹 Accident or first aid
Follow salon procedures, contact the appropriate first aider and ensure the incident is recorded accurately where required. In an emergency, appropriate emergency services may need to be contacted.
Emergency numbers:
999 or 112
Quick Check
The fire alarm sounds. What should you do?
🚶 Safety Walk
With your tutor, locate:
1. Fire-fighting equipment
2. First-aid equipment
3. Accident report book
4. Emergency exit
5. Assembly point
Your tutor/assessor will separately assess the required practical evidence.
UV10477 • LESSON 5
🌟 Health & Safety Revision
Let's see what you remember.
1. Which statement describes a hazard?
2. Which relates to controlling hazardous substances?
3. What should happen to dirty towels?
4. A piece of electrical equipment looks damaged. What do you do?
5. The fire alarm sounds. What do you do?
Before your evidence questions...
Can you explain these without looking back?
💭 Hazard vs risk
💭 Three salon hazards and how you would reduce the risks
💭 Main salon health and safety legislation/rules
💭 Employer responsibilities
💭 Safe and hygienic working practices
💭 What to do in an emergency
💭 Where your salon's fire and first-aid resources are located
UV10477
📝 Ready for your evidence questions?
You have now completed the online learning activities for this Health & Safety unit.
Complete the UV10477 – Health & Safety Learner Evidence form on this page.
Answer each question in your own words and give examples where requested.
Your answers will be reviewed by your Pink Academy tutor/assessor. Completing this form does not by itself mean the VTCT unit has been achieved.
📌 Remember
UV10477 also includes practical observation requirements and an external paper. Your tutor/assessor will organise these separately.
